Last updated: November 4, 2026
These Terms govern your use of Roots Wood Machinery, our connector for Muse and its information pages (the “Service”), provided by Roots Wood (“we”).
1. The Service
The Service provides catalog search, estimates, sourcing requests, quotes, and meeting booking for used and new industrial machinery and related goods. We do not hold stock. We source each item after a request. The sign-in pages and endpoints of our Muse connector are served from rootswood-mcp.toolmaker2001.uk, on a domain we own and operate for global trade.
2. Seller
We are your counterparty. Meta and Muse are not parties to any transaction.
3. Use through AI agents
- When you use the Service through an AI agent such as Muse, we act only within what you approved.
- If the price, recipient, or scope changes after approval, we ask for your approval again.
- We do not guarantee an AI agent’s answers. Please check the information the Service returns before you decide.
4. Quotes and contract formation
- Each quote states the seller, full price and currency, included costs, validity period, and key terms.
- Catalog entries show what we can usually source. Estimated prices and lead times are not offers.
- We confirm availability, condition, and the final price after we secure the item.
- A contract is formed only when we confirm your order in writing or by email.
- If the final price or terms differ from what you approved, we ask for your approval again.
- If we cannot source an item, we tell you and close the request at no charge. We refund anything you have already paid for that item.
5. Condition of used goods
Used goods are delivered in the condition stated in the quote. Please review the photos and description.
6. Export, import, and compliance
- Cross-border transactions may require permits, duties, taxes, and compliance with local rules. The quote states who handles each.
- We may decline a transaction under Japan’s Foreign Exchange and Foreign Trade Act or other laws.
- You must comply with the laws of the importing country.
7. Cancellation and refunds
Terms for cancellation, returns, and refunds after a contract is formed are stated in the quote. Where we are at fault, we will respond in line with applicable law.
8. Prohibited conduct
- Providing false information
- Unauthorized access to the Service or placing excessive load on it
- Republishing or reselling information from the Service without permission
- Transactions that violate the law
9. Changes and suspension
We may change or suspend all or part of the Service for maintenance, failures, or other unavoidable reasons.
10. Liability
To the extent permitted by law, our liability is limited to the price of the transaction concerned. This limit does not apply to our willful misconduct or gross negligence, or where the law does not allow it.
11. Privacy
Our Privacy Policy explains how we handle personal data.
12. Changes to these Terms
We post changes on this page.
13. Governing law
These Terms are governed by the laws of Japan. The Chiba District Court has exclusive first-instance jurisdiction, unless the law provides otherwise.
14. Contact
Roots Wood
Contact form: https://roots-wood.com/contact/
